Frequently asked questions
Claim Guards is an auto club built for everyday drivers. We provide real, practical value—like deductible vouchers paid directly to your repair shop, a vehicle marketplace for buying and selling, and access to 24/7 online vehicle diagnostics and maintenance tools. It’s a modern club for modern drivers.
Claim Guards is for anyone who owns, leases, or drives a vehicle and wants help lowering repair costs, managing insurance deductibles, and staying on top of maintenance. Whether you’re a new driver, daily commuter, rideshare worker, or seasoned owner—our auto club is made for you.
Membership is just $7.50/month with no hidden fees. This flat monthly rate includes full access to all club benefits, including deductible vouchers, vehicle marketplace access, online diagnostic support, and more. Cancel anytime—no contracts, no commitments.
There is a 7-day waiting period from your subscription start date before you’re eligible for deductible payment support. This brief window allows us to verify your membership and set your benefits in motion.
You can cancel your membership anytime through your account dashboard or by contacting our support team. There are no cancellation fees or penalties.
Once your claim is verified, Claim Guards typically processes payment to the auto body repair shop within 1–2 business days. We aim to help you get back on the road as quickly as possible.
To submit a claim, you’ll need:
- A repair bill from a licensed auto body shop
- Proof of deductible payment
- Insurance claim summary
- Photos of the damage
You’ll also provide verbal consent on a 3-way call with your insurer and Claim Guards to confirm your claim.
Claim Guards is available nationwide. As long as you have an active auto insurance policy in any U.S. state, you're eligible to become a member and access our services.
No. Deductibles related to standalone glass or windshield claims are not covered unless they are part of a qualifying accident or collision claim that requires bodywork at an auto repair shop.
You can contact us by emailing support@claimguards.com or calling 302-468-7383. Our team is here to help.
Deductible vouchers are Claim Guards’ way of helping members cover their out-of-pocket insurance deductible costs after an accident. When your claim is approved, we pay the deductible directly to the repair shop on your behalf.